Frequently Asked Questions
Everything you need to know about your Earthsavers experience.
What is the Earthsavers Return Policy?
We want you to love your purchase. Unopened and unused products can be returned within 30 days of purchase for a full refund. Used products may be eligible for store credit at our discretion.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
Are your beauty products cruelty-free?
Yes, Earthsavers is committed to ethical beauty. We prioritize stocking brands that are cruelty-free and formulated with high-quality, sustainable ingredients.
Can I use an Earthsavers gift card for both spa services and online products?
Absolutely! Our gift cards are universal and can be redeemed for any of our spa treatments at our physical locations or for any product in our online store.
Do you offer international shipping?
Currently, we only ship within the United States and U.S. territories. We are looking into expanding our shipping options to international customers in the near future.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.